Are you driven about delivering exceptional customer service ? Do you thrive in a fast-paced environment where you can contribute to success ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team at our Pune location .

In this role, you will be the primary support for our valued customers via live chat. You will address customer concerns , ensuring a positive and productive experience.

• Responsibilities include but are not limited to:
• Providing prompt and accurate information to customers through live chat.
• Addressing customer issues effectively and efficiently.
• Documenting customer interactions and updating databases accurately.
• Working alongside other teams to ensure a positive customer journey.

If you are a results-oriented individual with excellent communication and problem-solving skills, we encourage you to apply!

Build your career as an Analyst in Customer Operations - Inbound Chat at Eclerx

Are you a driven individual with a knack for communication? Do you thrive in a energetic environment and excel in providing exceptional customer assistance? If so, Eclerx has an exciting opening waiting for you!

We are actively looking for talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the first point of contact for our valued customers, handling their queries in a prompt and professional manner.

Employ your {strongverbal skills to compose clear and concise responses, ensuring a satisfying customer interaction.

• Contribute in maintaining a high level of customer delight
• Collaborate with our dedicated support team to resolve complex problems
• Regularly learn your expertise in our products and services

Join a dynamic team here where your contributions are valued, and you have the opportunity to progress in your career. Apply today!

Customer Service Analyst Opportunity at Eclerx, Pune

Are you a results-oriented individual with a passion for providing exceptional customer service? If so, then we have an exciting opportunity for you! Eclerx is currently seeking a talented and driven Inbound Chat Analyst to join our team in Pune.

This role involves providing support via chat. You will be the first point of contact for customers, providing friendly and helpful service.

We offer a dynamic work environment with opportunities for development. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!

• Responsibilities include but are not limited to:
• Provide prompt and courteous customer support via chat.
• Respond to customer inquiries in a timely and helpful manner.
• Troubleshoot customer issues and provide solutions.
• Document customer interactions accurately.
• Maintain a positive and professional attitude at all times.

Dedicated Analyst Role : Inbound Chat at Eclerx Pune

At Eclerx Pune, we're seeking a passionate Customer-Focused Analyst to join our growing team. In this challenging role, you'll be the main support for our valued customers via inbound chat. Your mission will be to provide exceptional customer service by resolving inquiries, fixing technical issues, and maintaining a pleasant customer experience.

• Leveraging your analytical skills to pinpoint customer issues quickly and efficiently.
• Working with internal teams to find solutions for complex customer requests.
• Keeping current on our services and industry trends.

If you're a team player with a commitment to excellence, we encourage you to apply. This is your chance to make a real difference in the lives of our customers.

Eclerx Now Hiring Inbound Chat Analysts for Customer Operations

Eclerx Pune is actively searching for talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!

Responsibilities will encompass providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.

• To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
• Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.

Specialist - Inbound Chat: Empowering Customers at Eclerx

At Eclerx, our Associate s for inbound chat are the soul of customer service. They provide a first-rate experience to each customer who interacts through our platform . These dedicated individuals are driven about addressing customer concerns in a efficient and helpful manner. By proactively assisting customers, they strengthen lasting bonds and contribute to the overall success of Eclerx.